The Fine Print

Booking Policies

Everything you need to know before we bring the mirror to your event.

Deposit & Payment

A $400 non-refundable deposit is required to reserve your event date. Your date is not held until the deposit is received. The remaining balance is due the day of the event, during setup, before the booth opens.

Cancellations & Rescheduling

Deposits are non-refundable in all cases. If you need to move your date, let us know at least 14 days in advance and we'll apply your deposit to one new date within 6 months, subject to availability.

Setup & Space Requirements

We arrive approximately 60–90 minutes before your rental start time to set up — setup and teardown are on us and never count against your rental hours. Please provide a level 8×8 ft indoor (or fully covered) area near a standard 120V power outlet within 25 ft, with venue elevator access if not on the ground floor.

Outdoor Events & Weather

The mirror booth can be used outdoors only with full overhead cover, a solid level surface, and protection from rain, wind, and direct sun. We reserve the right to pause or relocate the booth if conditions could damage the equipment or endanger guests.

Guest Conduct & Equipment

A professional attendant stays with the booth at all times. The client is responsible for any damage to the booth, props, or equipment caused by guests beyond normal use. We may pause service if guests are behaving in a way that risks the equipment or our staff.

Travel

Travel within 25 miles of Portland is included. Events beyond that may include a travel fee — we'll confirm any travel costs in your quote before you book.

Photos & Gallery

Guests receive their photos instantly by text and email, and your online gallery link is delivered after the event. We may share select event photos on our website and social media — just tell us before your event if you'd prefer we don't.

Questions about any of these? Send us a message — we're happy to walk through it.